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Consulting

We will help you answer questions like:

  • What goals do you have for your mobility strategy?
  • What benchmarks would you like to hit?
  • How can you use mobile technology to achieve those goals?
  • Which devices and software would be best for your environment?

W-LAN works mainly with companies in Warehousing (WMS Solutions), Workforce Automation, Healthcare, Retail & Hospitality, Transportation & Logistics, Food & Beverage, and Fields Mobility industries.

The right hardware & software is not enough

W-LAN is not just in the market to sell you a barcode scanner or label printer. Our customer-centric approach to the industry offers an exclusive experience built on principles and company values. we appreciate the significance of implementing a multi-disciplinary strategy to build a healthy enterprise mobility plan.

With over 20 years of experience in mobility solutions as well as a reputation for producing results, W-LAN delivers an unparalleled depth of knowledge integrated with forward-thinking ideas for the future. Our team of experts is deeply rooted in industry understanding to accelerate your technology vision into a fully executable reality.

How do we turn strategy into results?

Wireless LAN Solutions has been at the forefront of setting industry norms since its inception. We implement innovative solutions to help your business outpace the market competition in a dynamic and evolving industry. Our objective is to simplify the process, giving customers peace of mind and shifting their attention towards what they do best – running a business.

We take your existing operating model and convert it into a progressive solution, turning liabilities and conformity into money-making opportunities. At the center of what we do are a general improvement of business performance and the development of strategies to release your company’s full potential.

Planning & Assessment

Our planning and assessment services include:

  • Assessing your organizational needs
  • Identifying your pain points and the challenges you face
  • Understanding your objectives
  • Observing end users
  • Reviewing budgets
  • And more

The junction of technology and human capital

Imagine – Expand – Accomplish – Prosper

We are specialists in helping businesses like yours operate with Solutions Through Mobility, whilst at the same time ensure that your day-to-day operations run smoother than ever. Regardless of where you are in terms of implementing and monitoring a mobility strategy, we will demonstrate to you how to integrate this new technology and navigate the outlook of your business.

Our actions begin with perceptiveness. The Wireless LAN Solutions team will tap into the complete range of your business potential by analyzing the current disconnect in your facility or operation and utilize real-time projecting analytics to enable your workforce.

Guiding you through your mobile strategy

Our years of experience in enterprise resource planning give us the advantage of knowing which devices and software are best suited for your specific business and industry. As part of the planning and assessment process, we will:

Discuss Your Barriers And Pain Points - Are you finding it difficult to keep track of your inventory in an efficient way? Are you working for a logistics company that would like to track employee responsibilities in a better way? These challenges hold your business back from operating at optimal efficiency.

Assess Your Organizational Needs - Are you trying to establish whether your workplace should BYOD (bring your own device)? Are you struggling with device options like ruggedization? Our team is equipped to resolve these queries and accelerate the complete process.

Set Goals For Your Mobile Strategy - We will help you compute your objectives and design the criteria for your success. As a result, when you start monitoring your device activity, you will know what to look for.

We will happily recommend devices and software based upon your specific organisational needs!

Analysis & Design

This includes:

  • Wireless Site Analysis
  • Wireless Site Surveys
  • Reporting
  • Wireless Networking Recommendations

New is now

We will not be waiting for the next great breakthrough or development. We are industry leaders and we set the trends. Our solutions are completely tailor-made, customized to fit the exact requirements of your enterprise. As soon as you have a secure plan in place, it is time for us to provide on-site analysis of your work environment. Through this process and actual knowledge, our team of specialists will be able to design an end-to-end business mobility strategy.

The next step involves developing and nurturing a mutual vision that will be a point of reference for a growth blueprint for your future.

Control your wireless network

How do you measure the connectivity and performance of your wireless network? Our work, extending from small companies to large enterprises, yields outcomes that display our ability to apply customized solutions effectively. Our first-class services include:

Wireless Site Analysis & Optimization - We will come to your premises and scrutinize your work environment, looking at everything from your average temperature to site dimension and accessibility. Based on this information, we will analyse which devices would be best suited for your business needs.

Wireless Site Survey - Our site surveys are intended to assist you in building a wireless roadmap. After examining your site and determining the best possible installation points, we plan and design a wireless network that will deliver the optimum results for your business.

Site Survey

This includes:

  • Analyzing W-LAN metrics and RF spectrum characteristics
  • Determining minimal signal to noise ratio needed to support performance requirements
  • Examining user experience, including pain points and system bottlenecks
  • Populating a report that indicates optimal locations for wireless access points, sources of interference and areas of concern
  • Delivering a heat map showing RF coverage of the entire floor-plan

Creating innovative wireless network solutions

As part of designing your mobile strategy, we will come to your workplace to conduct a site survey.

Unlike a site analysis, a site survey focuses specifically on network range and which signal levels are needed to best serve your intended devices and software.

We will assess your work environment so that we can identify potential pain points, design your Wi-Fi network and recommend the right devices suited to your needs.

However, we do more than provide high-level advice. We will examine each part of your workplace and network in detail to provide you with a specific solution that we can help you implement with minimal hassle and disruption.

Further assessments

Listening - We will interview key users and your IT department to hear what your expectations and needs are for a wireless plan.

Network Assessment - We will assess key wired network issues that directly impact your access point and come up with a plan to take full advantage of performance.

Applications Assessment - How well will software and applications work in different areas in your workplace? This understanding enables us to construct an action plan for optimal network performance.

Device Assessment - How efficient will our devices be on site? We will recommend the specific devices that will ultimately work best for your company based on usage requirements and then design a network that will fit your needs, as well as the needs of the devices.

Capacity Planning - What quantity of devices will you need and will you be using? We will assess your capacity and usage needs to determine requirements for your Wi-Fi.

Security Review - This incorporates your needs for guest access, BYOD and compliance across the network.

Implementation

To ensure that your devices integrate seamlessly, we take a number of steps that include:

  • Providing in-field proof-of-concept, giving you the chance to test devices and software in your environment
  • Site optimization
  • Wireless network installation
  • Device configuration by our support team
  • Device and software training for your employees

The road to success

Entice your workforce and push it towards superior efficiency by carrying out one of the final steps in our all-inclusive solutions blueprint: Implementation.

We make sure that your plan has been integrated flawlessly into business operations and allow you to check that the suggested devices are ideal within your business environment. Wireless LAN Solutions will reduce the common challenges by assisting with roll-outs and employee training. Our objective is to uphold Solutions Through Mobility and successfully coordinate your new mobile technology.

Enterprise mobility implementation at a glance

We want you to be certain that the product that we are selling is the correct one for you. After going through the necessary site analysis and site survey, we have identified exactly where your pain points are, what type of coverage your devices require and where your devices may experience interference.
Based on these facts, we will optimize your work environment so that your devices can work at optimal efficiency. Whilst we are setting up your wireless network and supplying you with the right software, we will also configure your devices so that they are all set to go when they arrive at your facility, saving you the extra legwork.

Support & Maintenance

This includes:

  • Advanced technical support and 24/7 help
  • Telephonic and onsite support
  • Tailor made Service Level Agreements to meet the requirements of each customer. Having an SLA in place guarantees the customer quick response times and ensures the integrity of the environment.

Customer focused

We provide comprehensive managed mobility services and a 24×7 support team to help you manage your devices and troubleshoot potential issues – so that your technology works at optimal efficiency at all times.

When all is said and done, Wireless LAN Solutions listen. You have feedback, we hear and recognize your inquiries. Our extent of industry understanding has created the Wireless LAN Solutions’ Support of Service. The greatest customer experiences are built with active communication, support, and maintenance.
Trust our award-winning team, we get it.

SLA & preventative maintenance

Wireless LAN Solutions make it their business to understand the customer’s needs in order to fully meet and provide services that suit individual requirements. Wireless LAN Solutions provide technical support services on a 24/7/365 basis, whereby highly trained staff incorporate technical expertise that meets urgent demand to ensure the customer is able to meet their output requirements.

Tailor-made Service Level Agreements are specifically designed on an individual basis so that the perfect option is compiled to suit any output and budget requirement:

  • Fully covered technical support with unlimited callouts and PMI (Preventative Maintenance Inspections) on a quarterly basis
  • Standby retainer options with guaranteed response times, billed for time and materials used
  • Manufacturers Silver Hardware Support (carry-in)
  • Supply of standby equipment

Additional SLA options include:

  • Retainer

    Provides the availability of a qualified technician to be on site with a 4 hour response time. Technical support, time spent on site and materials used are charged as per job cards.

  • Technical support provided during office hours

    Optional response times available from 2 hours to 4 hours. Includes onsite technical support and troubleshooting.

  • Technical support provided 24/7 for365

    Optional response times available from 2 hours to 4 hours. Includes onsite technical support and troubleshooting.

  • Standby

    Backup equipment options for SLA customers are available.

  • Retainer

    Provides the availability of a qualified technician to be on site with a 4 hour response time. Technical support, time spent on site and materials used are charged as per job cards.

  • Technical support provided during office hours

    Optional response times available from 2 hours to 4 hours. Includes onsite technical support and troubleshooting.

  • Technical support provided 24/7 for365

    Optional response times available from 2 hours to 4 hours. Includes onsite technical support and troubleshooting.

  • Standby

    Backup equipment options for SLA customers are available.

W-LAN is proud to offer our clients numerous services, including:

  • Network Installation

  • Device Integration

  • Wireless Site Surveys

  • Managed “Spare Pool” Services

  • Onsite and Remote Training

  • Technical Support

  • Project Management

  • Facility Analysis

  • Network Installation

  • Device Integration

  • Wireless Site Surveys

  • Managed “Spare Pool” Services

  • Onsite and Remote Training

  • Technical Support

  • Project Management

  • Facility Analysis

As your partner we will:

  • Identify barriers in your existing infrastructure and develop solutions to overcome them.

  • Observe your organization to correctly provide the accurate device and software recommendations based on your work environment, vertical and budget.

  • Compute your objectives and set goals for your mobile devices that are practical, achievable and measurable for your project.

  • Identify barriers in your existing infrastructure and develop solutions to overcome them.

  • Observe your organization to correctly provide the accurate device and software recommendations based on your work environment, vertical and budget.

  • Compute your objectives and set goals for your mobile devices that are practical, achievable and measurable for your project.