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Wireless LAN proudly offer the following Service/Support and Maintenance
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1. Site surveys and Line of Sight investigations
2. Path Profile analysis between sites
3. Design structured cable networks – CAT5e, CAT6, Voice & Fiber
4. Assessment and supply of Voice solutions – PABX, TMS, Voice loggers, Call Centers, Least Cost Routing etc.
5. Installation and supply of:
- Point to point and Point to multi point wireless infrastructure – LAN & WAN
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WiFi Solutions
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Cabling solutions – Structured, Voice & Data, Fiber Backbone
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Label Printers
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RFID solutions
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Handheld Computers for barcode scanning
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Fixed line barcode scanners
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Access points
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Switches
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UPS’s and management cards
6. Support & Maintenance
- Wireless LAN provides telephonic and onsite support for all products supplied and installed by us.
- Wireless LAN provides tailor made Service Level Agreements to meets the requirements of each customer. Having an SLA in place guarantees the customer quick response times.
- SLA options includes:
i. Retainer – provides the availability of a qualified technician to be on site within a 4 hour response time. Technical support, time spent on site and materials are charged as and when required.
ii. Technical support provided during office hours - Optional response times available from 2 to 4 Hours. Includes onsite technical support and troubleshooting.
iii. Technical support provided 24/7 - Optional response times available from 2 to 4 Hours. Includes onsite technical support and troubleshooting.
iv. Standby/Backup equipment options for SLA customers are available.
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Services
